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Defense Department News: Military Crisis Line Specialist Helps Fellow Veterans

Image of sailor with text: Confidential crisis chat or or text to 838255; 1CALL can save a LIFE;1-800-273-8255 press 1; U.S. Department of Defense; Military Crisis Line 1-800-273-8255 press1

Knowing where to turn in a time of crisis is important. Many of us have family members, fellow service members, colleagues or friends we can reach out to. But, it’s not always easy, or best, to talk about what we’re going through with someone close to us. A recent Defense Department article explores how a crisis line specialist helps other veterans.

Jeffrey Swafford, a former Air Force staff sergeant, is a health science specialist with the Veterans Crisis Line. He said active-duty service members, National Guardsmen, reservists, veterans and their family members and friends, can call, text or chat online with him or any of his co-workers confidentially 24 hours a day, seven days a week -- just to talk or if they need more serious help, such as suicide prevention.

“We’re here to help,” Swafford said. “Even if you want to call, and it’s 10 to 15 minutes of it being nothing but you talking and me just sitting there listening, that’s one of the things we’re here for, too. We’re always here. You can always call us. It doesn’t matter if it’s 2 a.m. We’re here to talk. We’re here to help.”

Read the full article, “Crisis Line Specialist Helps Fellow Veterans,” on the Defense Department website. If you are in crisis, immediately dial 9-1-1, go to your nearest emergency room or call the Military Crisis Line at 800-273-8255, military press 1.

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This page was last updated on: September 14, 2017.